SIP TRunking

SIP Trunking, or Session Initiation Protocol Trunking, is a method of delivering voice and media over the Internet. It works with a PBX (Private Branch Exchange) system, transforming a traditional phone system into one that uses the Internet to make calls. This service enhances communication within your business by reducing costs, scaling easily, and offering a higher level of reliability.

SDWAN

SDWAN technology has become widely popular in recent years due to its ability to provide businesses with secure, reliable and cost-effective network access. By leveraging an SD-WAN solution, businesses can reduce their reliance on expensive MPLS networks while simultaneously improving the performance of their applications and services. Additionally, SD-WAN solutions offer simplified management capabilities that enable organizations to quickly deploy and manage

Structured cabling

Potomac Voice & Data designs and installs cabling for CCTV, Security Systems, Cameras, VoIP, Doors and other networks related needs. We use a specific set of standards to ensure that our builds exceed the expectation of our clients and pass inspections. We aim to please and are eager to get to work.

Unified communications

Unified Communications as a service (UCaaS) is a technology that combines multiple communications tools into one platform. This type of system can help organizations save money by utilizing existing resources, such as PBX systems and VoIP services. Additionally, UC solutions are often easier for employees to manage since they have all their communication services in one place. UC technologies are also beneficial because they allow for better collaboration across departments, as well as with external partners and clients. This can enable organizations to more efficiently complete projects without needing multiple communication channels. Finally, UC solutions are often more secure than traditional methods because they rely on a central system that is easily monitored by IT staff.

Contact center

Contact Center technology has become an integral part of providing customer service. With the right contact center technology, businesses can ensure that customers receive a high-level of service quickly and efficiently. This is especially important in today’s digital age as customers expect fast and reliable service when interacting with businesses. Contact center solutions such as speech analytics, AI-powered bots and cloud-based communications are helping to pave the way for next geneneration communication solutions.

Cloud Security

Cloud security is an important aspect of any organization's security strategy. It can help protect data and applications from unauthorized access, malicious attacks, and other threats. Cloud service providers (CSPs) must ensure that their systems are secure and follow industry best practices for cloud security. This includes implementing encryption, authentication, identity management, network security, application security, and more. CSPs